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Reviews for Bock Air Conditioning

We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.

Our reviews
4.97
263 Reviews
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  • Parent V.
    Fort Worth, TX
    Reviewed on October 28th, 2020

    Levi did a great job diagnosing our issue. We’d definitely use them again.

  • Josh M.
    Kennedale, TX
    Reviewed on October 28th, 2020

    This review is for Automotive work done there. Mike the mechanic was knowledgeable and courteous to deal with. He went above and beyond what was needed and the price was most competitive. My experience was excellent and I would highly recommend this company and Mike for your automotive needs. He services anything you need. I will definitely use him for all of my automotive needs. Thanks!!

  • Brian de C.
    Burleson, TX
    Reviewed on October 25th, 2020

    Levi did a great job and had it fixed in under 30 minutes thank you, brian

  • George L.
    Euless, TX
    Reviewed on October 23rd, 2020

  • Jennifer Z.
    Roanoke, Tx
    Reviewed on October 20th, 2020

    Technician was very helpful and informative. Will definitely call them back for annual service.

  • Laura B.
    Fort Worth, TX
    Reviewed on October 16th, 2020

    What a wonderful business! I had my first appointment today with Levi. I had called on Friday and they got me in the next business day for a check up. I received a great 20 minute warning from their dispatcher. Levi was awesome. Quick, professional and friendly. He explained everything he was doing very well. I loved that he showed me what to look for so I wouldn't have another issue. I will definitely be using Bock again.

  • Robert G.
    Burleson, TX
    Reviewed on October 12th, 2020

  • Laurie C.
    Fort Worth, TX
    Reviewed on October 5th, 2020

    My mom has cancer and we came home from a radiation treatment and the air conditioner was not working. I called the people that my parents have use for years and they said it would be 5 days before they MIGHT be able to come out. We called Bock services and they were here within a few hours. Levi was so kind and professional! This is my new company to call for Air Conditioner repairs. Thank You so much for the great service and quick response to a bad situation for me and my family!

  • Robert C.
    Euless, TX
    Reviewed on September 29th, 2020

  • Allison B.
    Reviewed on September 25th, 2020

    Just had my A/C serviced by Bock and can't say enough good things. Their tech, Keevious, was very professional and took the time to explain things and show us additional products to help eliminate allergens out of our air. We have used Bock Services for years and are always happy with their service.

  • Gina E.
    Crowley, TX
    Reviewed on September 15th, 2020

    I can't say enough about them. They were on time and very personable with us. We needed a new system and some duct work fixed and they done it all on one day. They kept us informed of what they were doing the entire time. Highly recommend. So glad we chose them!

  • Teresa H.
    Burleson, TX
    Reviewed on September 10th, 2020

    I AM so grateful for this company and there employees. They are amazing. Levi and his crew were very knowledgeable in what they were doing. There was no mess whatsoever. They went above and beyond. I would recommend them to anyone. If I could give them a 10 star rating I would.

  • Kay M.
    Duncanville, TX
    Reviewed on September 3rd, 2020

    I have used them for years. They call ahead and are on time. The servicemen are very professional. They are an honest company for a fair price. I highly recommend.

  • Sherry S.
    Burleson, TX
    Reviewed on August 28th, 2020

  • Kathy G.
    Fort Worth, TX
    Reviewed on August 22nd, 2020

    Prompt service! My heater went out on the coldest night of the year! Bock sent a tech out they diagnosed the problem and had a new unit out and installed the next day. No mess was left. I am so happy with the service and I would highly recommend them!!!

  • Leslie M.
    Fort Worth, Tx
    Reviewed on August 15th, 2020

    Excellent customer service! They get someone to you asap. Even in peak heat conditions, I never had to wait more than a couple of hours! They have reasonabe prices and got my unit fixed quickly. We greatly appreciate getting us up and running as quickly as they did and preventing us from a hotel stay.

  • Jhin Yu F.
    Reviewed on August 12th, 2020

    Levi came out after I purchased a Groupon for a yearly maintenance and tune up. I also let him know that in the previous few days the AC had been turning off in the middle of the night. He checked everything out and let me know the system was 2 lbs low on refrigerant. He indicated there was a small leak in the evaporator coil, but as the unit is already 9 years old he didn’t feel it would be cost effective to repair it. He felt that topping off with refrigerant every year we could probably get another few years out of the system before completely replacing. I appreciate his honesty about it not being worth the money spent to repair, when typically AC units only last 12-14 years anyway. Also, he gave a very fair price on the refrigerant. That night the AC unit still turned itself off. I called back and he returned free of charge the next day to discover that the thermostat is faulty and needs replacing. He offered an estimate on the thermostat, but was not put off by me voicing that I would like to install a smart thermostat instead.

  • Miranda B.
    Burleson, TX
    Reviewed on May 16th, 2020

  • Imsepp
    Burleson, TX
    Reviewed on May 15th, 2020

    I just have a new home Air Conditioning unit install by Hector Michael and Mike...They got here at 745 am and at 12:15 they completed the job.....They are very professional...They answered all my question.They worked non stop to get the job done....Iam very very happy with them....I would recommend them to anybody that needs Ac service....5 stars all the way.

  • Jake
    Burleson, TX
    Reviewed on May 4th, 2020

    Great!

  • Kaye B.
    Burleson, TX
    Reviewed on April 29th, 2020

    I called Bock the first thing in the morning to have my ac replaced. Levi came out and gave me an estimate and I had a new system installed by 5:00 in the same day. Their communication is top of the line. They confirm your appointments and attach a picture of who to expect at your door. This company is first class.

  • Rhonda H.
    Crowley, TX
    Reviewed on April 26th, 2020

    Levi is fast and friendly. He explained everything to me and even checked my 2nd unit before he left.

  • Shari O.
    Reviewed on April 15th, 2020

    My family has used Bock for 25 years. Steve has always been upfront and honest about all costs, including parts and labor. Levi and Stormie recently replaced our entire unit inside and out and they arrived on time and completed the job as promised. Steve came by after the unit was installed to make sure we were highly satisfied. If you want a job done right and someone who stands behind his work, you should check them out.

  • Dixie Joyce P.
    Burleson, Tx
    Reviewed on April 10th, 2020

    They are amazing & excellent repair knowledge!! They have always done us a GREAT JOB!!! We highly recommend Bock Air Conditioning !!!

Review Central
4.97 out of 5 ( 263 Reviews )

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