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Reviews for Bock Air Conditioning

We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.

Our reviews
4.97
263 Reviews
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  • Gustavo N.
    Keller, TX
    Reviewed on May 2nd, 2024

    Excellent company, I've been using them for many years. Leo is outstanding!

    Replied by Brittany Kerr on May 15th, 2024 01:05:29pm We are so glad to hear that, Gus! We appreciate your business and look forward to seeing you again in the future, should you need us.
  • Will C.
    Fort Worth, TX
    Reviewed on May 1st, 2024

    Eric was very helpful and upfront of all issues and options for repair. Will definitely use them again.

    Replied by Brittany Kerr on May 15th, 2024 01:05:50pm Mr. Cruz, thank you for taking the time to leave a review letting us know about your service with Eric! We appreciate your business and look forward to seeing you next time should you need us.
  • Norman G.
    Grand Prairie, TX
    Reviewed on April 24th, 2024

    Eric serviced my two A/C units today. He was great to work with. He explains what he is doing and why he is doing it. Eric has a pleasant demeanor and is very knowlegeable and professional. I have used Bock for years because of the quality of their service personnel. Eric speaks well for the company. Norman Gutzmer

  • Leah N.
    Reviewed on April 24th, 2024

    Great service.

  • Kristen P.
    Reviewed on April 24th, 2024

    He did wonderful and was super thorough at him job has gone above and beyond

  • Filagot D.
    Grand Prairie, TX
    Reviewed on April 1st, 2024

    Thank you Leo Solis for your great service!

  • Amy L.
    Burleson, TX
    Reviewed on March 28th, 2024

    Bock Services was very professional and quick. My technician Leo was amazing and so friendly. I will definitely use them again.

    Replied by Brittany Kerr on March 28th, 2024 02:03:04pm Thank you, Mrs. Lovelace! We are so happy to hear you are happy with the service Leo provided! We look forward to seeing you again in the future, should you need us!
  • John D.
    Aledo, Tx
    Reviewed on March 20th, 2024

    Steve Moon was super personable and made sure he gave us the system that was the best for our needs. The crew that installed our system were awesome. Leo explained everything that they were going to be doing and introduced all his crew to me. Would highly recommend Bock Services.

    Replied by Brittany Kerr on March 21st, 2024 01:03:17pm John, thank you so much for taking the time to let us know about your installation experience! We love hearing that the expectations we have of our technicians and installers are being exceeded. Thank you again!
  • Max H.
    Bedford, TX
    Reviewed on March 12th, 2024

    Called them for a quote. They were quick to respond,gave a quote that day. They came back to do install on time and was done in one day, installer was polite and respectful, and informative. Very pleased with every aspect of the process!

  • Jay N.
    Alvarado, TX
    Reviewed on February 1st, 2024

    He arrived on time, did a great job, and was very careful around my very curious cat. And now my A/C works!

    Replied by Brittany Kerr on February 21st, 2024 09:02:46am Mr. N, thank you so much for taking the time to let us know about your experience! You've been a customer with us now for 10 years and we sincerely appreciate the loyalty!
  • Keith C.
    Arlington, TX
    Reviewed on January 19th, 2024

    BOCK Services have provided superior and efficient service for my home HVAC system. The Office Administrators are kind, genuinely willing to help, and rapidly answer and return phone calls. I am pleased with the HVAC system they installed in 2021, replacing the old unit . BOCK Services has been very responsive in servicing and performing any minimal repairs. Levi Chase and Leo were both very courteous and knowledgeable. They worked efficiently and cautiously inside my home. EXCELLENT SERVICE!

    Replied by Brittany Kerr on February 21st, 2024 09:02:48am Mr. Critcher, it was our pleasure to assist you with your new HVAC system. Customer service is and will always be our top priority. We thank you for your business and the amazing review. See you in the fall for your maintenance!
  • Betty Collins S.
    Burleson, TX
    Reviewed on December 28th, 2023

    Great service. Called for a maintenance check and Bock had a technician out within an hour. Leo was great, explained everything that needed to be done with great clarity. Was a great experience to have such a pleasant technician. Thanks so much.

    Replied by Brittany Kerr on February 21st, 2024 09:02:40am Thank you so much for taking the time to leave us this review! We sincerely appreciate your business and for letting us know about your experience with Leo! We will be sure to let him know about your kind words.
  • Kalei B.
    Reviewed on September 12th, 2023

    The crew came out on time to install complete inside and outside units. Answered all my questions. A crazy rain storm came out of no where & they continued to work through. They came back out couple days later to check that everything was good because of temp change caused by rain A Great job when all done.

  • M. B.
    Fort Worth, TX
    Reviewed on August 29th, 2023

    Our AC unit stopped working late one Saturday night. We were able to call them and setup an appointment for the next day. The tech was very friendly, and was able to diagnose and fix our problem right away. He explained each step of the process, and now we have a new capacitor and cold air again. Thank you!!!

    Replied by Brittany Kerr on February 21st, 2024 10:02:08am We are so pleased to hear you loved your service and have cool air! We know how important each can be. Thank you for taking the time to leave this review and please call us if you ever need us!
  • Rebecca J.
    Alvarado, TX
    Reviewed on August 4th, 2023

    This company was professional fast and very efficient I will never use any other company except for box services

  • Ashley S.
    Everman, TX
    Reviewed on August 2nd, 2023

    They got someone to my house in 90 minutes. Leo was amazing. Upfront with costs, showed me preventative things to do in the future, very respectful.

    Replied by Brittany Kerr on February 21st, 2024 09:02:49am Thank you so much for letting everyone know about your service call with Leo! Give us a call should you need us in the future!
  • Becca C.
    Fort Worth, TX
    Reviewed on August 1st, 2023

    My AC went out at 3 am I take care of two elderly people. I called at least 15 companies this morning and Bock services was the only one who cared enough to come before business hours . My technician Kyle was amazing fast professional very efficient I will never use anyone else except box services, thank you

    Replied by Brittany Kerr on February 21st, 2024 10:02:39am We are so pleased that we were able to help you guys out! Customer service is our top priority and we try our best to get to everyone we can during these extreme temperatures. If there's anything else we can do for you in the future, please give us a call for the same quick and efficient service!
  • Kevin S.
    Arlington, TX
    Reviewed on June 21st, 2023

    Called to get A/C charged up. They offered a good price for complete HVAC replacement and were able to work the job the very next day. The techs worked all day and late into the night to get the work accomplished. Nice and cool for our first 100 degree day. Very satisfied. Highly rated unit from local company. You will not be disappointed.

    Replied by Brittany Kerr on February 21st, 2024 10:02:20am Mr. Stump, thank you so much for the amazing review! We sincerely appreciate them, and your business. We are pleased that you are satisfied and look forward to working with you in the future. Enjoy that cool air!
  • Mary B.
    Comanche, TX
    Reviewed on June 17th, 2023

    Cody was very professional and courteous while explaining what he was going to do. Can’t Thank him enough for getting a unit in and up and running. We have cold air!! Thank you Jesus !!!

  • Michael L.
    Burleson, TX
    Reviewed on June 5th, 2023

    I have been using Bock Services for over 15 years. They have always been extremely dependable with installation, service and providing quotes. Their technicians and service personnel are well trained and courtious . When job is finished everything is cleaned up and project is in great working order. Nikki the office manager keeps you informed on all aspects of the job and scheduling. This is also a family owned and operated business. The location is central to all areas of Burleson, Rendon. Fort Worth, making it really nice when you need them. Could not be more happy using them.

    Replied by Brittany Kerr on February 21st, 2024 10:02:35am Mr. L, thank you so much for taking the time to review us on Google! We sincerely appreciate your loyalty to our company and for always being such a pleasure to work with. We look forward to seeing you next time, should you need us!
  • John J.
    Burleson, TX
    Reviewed on May 19th, 2023

    Steve did a great job. This is the third unit he has installed for me. He has repaired this 5 ton a few times. He also installed both Arlington house units and reworked the ductwork.

    Replied by Brittany Kerr on February 21st, 2024 10:02:12am Mr. J, thank you so much for letting us know about your experience with us! We value your business and are so pleased that you're happy with the service we provided you. We look forward to working with you again in the future. See your for your Fall checkup!
  • Sue H.
    Fort Worth, TX
    Reviewed on May 19th, 2023

    Service technician Kyle arrived a mere 3 hours after our call. He was professional, polite and timely. He answered questions and had us back up and running in no time. We are grateful for the quick, friendly and reasonably priced service!

    Replied by Brittany Kerr on February 21st, 2024 10:02:53am Mrs. H, we are so happy that we were able to get you up and running so quickly and that you had a great experience with your technician Kyle! Any feedback, is very much appreciated. Thank you for taking the time to let us know! We look forward to seeing you in the future, should you need us.
  • Terry M.
    Reviewed on April 18th, 2023

    Very impressed with how professional, on time and courteous they were. Would definitely recommend them to anyone for all your a.c. needs. Thanks to Bock Services.

  • Mitzi H.
    Mineral Wells, TX
    Reviewed on March 28th, 2023

    After a recommendation from a friend, we called Bock Services. They were prompt in responding to our call. They assessed our situation made recommendations, offered a reasonable price and the deal was made. Kyle and his assistant were prompt in meeting the appointment for installation. They were efficient and courteous answering many questions. We are very satisfied with the installation. We look forward to many years in our association with Bock Services. They come Highly Recommended! Give them a shout for your Heating and AC needs.

    Replied by Brittany Kerr on February 21st, 2024 10:02:24am Mrs. Hall, thank you so much for such an amazing review! Your business and kind words are highly valued! We look forward to seeing you in the Fall for your maintenance!
Review Central
4.97 out of 5 ( 263 Reviews )

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